Relationship Management

Relationship Management#

The Relationship Management module allows you to map complex, real-world connections between parties beyond simple Customer/Supplier roles. You can define hierarchies, ownership structures, and business associations directly within your Party Master.

Key Features#

  • N-to-N Relationships: Connect any party to any other party multiple times.
  • Custom Relationship Types: Define your own semantics (e.g., “Subsidiary”, “Director”, “Distributor”).
  • Hierarchical Logic: Flag relationships as hierarchical to build ownership trees.
  • Temporal Validity: Track relationship history with Start Date and End Date.

1. Configuring Relationship Types#

Before linking parties, define the types of relationships relevant to your business.

  1. Navigate to Party > Party Relationship Type.
  2. Click New Party Relationship Type.
  3. Name: Enter a descriptive name (e.g., Parent Company).
  4. Reverse Relationship: Link the inverse type (e.g., Subsidiary).
    • Tip: If you create “Parent Company”, ensure “Subsidiary” exists or create it afterwards.
  5. Is Hierarchical: Check this if the relationship implies control or ownership structure.
**Example Pair:** - Type A: **Employer** (Reverse: Employee) - Type B: **Employee** (Reverse: Employer)

2. Creating Relationships#

You can link parties directly from the Party Master dashboard or the Relationship list.

  1. Open a Party Master record.
  2. Go to the Connections tab (or check the Relationships shortcut on the dashboard).
  3. Click + to add a new relationship.
  4. Relationship Type: Select the type (e.g., Subsidiary).
  5. Object Party: Select the related party.
  6. Details:
    • Ownership %: If applicable, enter the percentage share.
    • Dates: Set valid from/to dates.
  7. Save.
**Self-Reference Check**: You cannot link a party to itself. The system will prevent this validation error.

3. Visualizing Hierarchy#

Use the Party Master Tree view to see hierarchical relationships (where Is Hierarchical is checked).

  1. Go to Party > Party Master Tree.
  2. Expand the nodes to see the parent-child structure governed by your relationship definitions.