Email Notification#

The Email mode of the Notify action is the most common way to send information to customers and external stakeholders.

Configuration#

1. Recipients#

You can specify recipients in three ways:

• Static: Enter a single email or a comma-separated list.
• Dynamic Variable: Use {{ doc.contact_email }} or {{ vars.manager_email }}.
• User Link: Select a User Link field from your DocType.

2. Subject and Message#

Both fields support Jinja2 templates.

• Example Subject: Order Confirmation: {{ doc.name }}
• Example Message:

  Dear {{ doc.customer }},<br>
  Your order placed on {{ doc.posting_date }} has been received.
  

3. Attachments#

• Attach PDF: Generates a PDF of the triggering document using its default print format and attaches it to the email.

Execution Behavior#

Emails are added to the Email Queue in Frappe. They are not sent instantly by the web server but are picked up by the background worker (usually every minute).